Last updated: July 1, 2025
SHIRO Hair Salon LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to our website and to the services we provide.
1. Information We Collect
We collect information you voluntarily provide when you contact us, request a booking, or subscribe to our newsletter, including:
- Contact details — your name, email address and phone number.
- Appointment details — the service you are interested in, your preferred stylist, and preferred dates and times.
- Messages — any information you include in a message or notes to us.
We also automatically collect limited technical information such as your IP address, browser type and general usage data, primarily for security, spam prevention and to keep our website working properly.
2. How We Use Your Information
We use your information to:
- Respond to your enquiries and confirm or manage your appointments;
- Provide, maintain and improve our services and website;
- Send you our newsletter and offers, where you have opted in;
- Protect against spam, fraud and unauthorised activity;
- Comply with our legal obligations.
3. Legal Bases
We process your information based on your consent (for example, newsletter subscriptions), to take steps at your request before or during our services (for example, booking requests), and for our legitimate interests in operating a safe and effective business.
4. Sharing Your Information
We do not sell your personal information. We may share it only with trusted service providers who help us operate our business (such as email or hosting providers), and only to the extent necessary. We may also disclose information where required by law.
5. Data Retention
We keep your information only for as long as necessary to fulfil the purposes described in this policy, to comply with our legal obligations, resolve disputes and enforce our agreements. You may request deletion of your information at any time.
6. Cookies
Our website uses essential cookies to function and, with your consent, additional cookies to improve your experience. For details, please see our Cookie Policy.
7. Data Security
We implement appropriate technical and organisational measures — including encryption in transit, secure form handling and access controls — to protect your information. However, no method of transmission over the internet is completely secure.
8. Your Rights
Depending on your location, you may have the right to access, correct, delete or restrict the use of your personal information, to withdraw consent, and to object to certain processing. California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know, delete and opt out of the sale of personal information (we do not sell your information). To exercise any right, please contact us using the details below.
9. Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children. Bookings for minors should be made by a parent or guardian.
10. Third-Party Links
Our website may contain links to third-party sites (such as social media). We are not responsible for the privacy practices of those sites and encourage you to review their policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The “last updated” date above reflects the most recent revision. Continued use of our website after changes indicates your acceptance.
12. Contact Us
If you have questions about this Privacy Policy or your information, please contact us:
SHIRO Hair Salon LLC
5821 Temple City Blvd, Temple City, CA 91780
Phone: 916-304-2514
Email: info@shirohairsalon.com