Frequently Asked Questions
Everything you need to know about our services, booking, policies and your visit.
Appointments & Booking
You can book online through our booking page, call us at 916-304-2514, or send a message via our contact form. We confirm every request by phone or email, usually within a few hours during business hours.
We recommend booking in advance to guarantee your preferred stylist and time, as we are often fully booked. We do our best to accommodate walk-ins subject to availability.
For everyday services, a few days ahead is usually fine. For colour transformations, bridal services and weekends, we recommend booking two to six weeks in advance.
Absolutely. You can request your preferred stylist when booking, and we will always try to accommodate your choice.
We kindly ask for at least 24 hours’ notice to cancel or reschedule so we can offer the slot to another guest. Bridal and package bookings may require a deposit and longer notice, which we will confirm at booking.
Most standard services do not require a deposit. Bridal, luxury packages and long colour appointments may require a small deposit to secure your reservation.
Services & Pricing
Prices vary by service, hair length, density and complexity. Each service page lists a starting price. Because every head of hair is unique, your final quote is confirmed at your consultation.
A consultation lets us assess your hair’s history and health, understand your goals, perform any needed strand tests, and give you an accurate quote and realistic timeline before we begin.
Yes. An initial consultation for colour, bridal or transformation services is complimentary and carries no obligation to book.
We accept all major credit and debit cards, as well as most mobile wallets. Gratuities are appreciated and can be added to card payments.
Yes — gift cards make a beautiful present and can be purchased in-salon for any amount. Ask our front desk for details.
We offer curated luxury packages that combine popular hair and makeup services at our best value. Ask us about building a custom package for your occasion.
Hair Color & Treatments
We use professional, bond-protecting formulas and gentle developers to preserve your hair’s integrity. Combined with the right aftercare, your hair can stay healthy and shiny through colour services.
Highlights are painted onto sections and wrapped in foils for saturated, uniform brightness. Balayage is hand-painted freehand for a softer, more natural, gradual blend with a low-maintenance grow-out.
Typically two to four months, depending on your hair type and aftercare. Using sulphate-free shampoo significantly extends the results.
Yes. Colour correction is one of our specialities. It begins with a consultation and strand test, and may require more than one session to reach your goal safely.
For first-time colour clients, we recommend a patch test at least 48 hours before your appointment as a safety precaution.
Use sulphate-free, colour-safe products, wash in cooler water, limit heat styling, protect against UV, and book a gloss between appointments to refresh tone and shine.
Bridal & Special Events
Yes — bridal is one of our specialities. We offer trials, day-of services, and full packages for the bride and wedding party, available in-salon or on location.
Yes, on-location bridal services are available throughout the greater Los Angeles area. Travel is quoted based on distance and party size.
We recommend a trial four to eight weeks before your wedding, and reserving your wedding date with us as early as possible.
Absolutely. We scale our team to your party size and build a timed schedule so everyone is beautifully ready and on time.
Yes. We use professional skin prep, long-wear products and setting techniques designed to last through the day and to look flawless on camera in any lighting.
Makeup & Lashes
Yes — both airbrush and traditional application are available. We will recommend the best finish for your skin type, event and photography.
A complementary set of premium false lashes is included with our full glam and most event makeup services.
A full set lasts through your natural lash cycle; we recommend fills every two to three weeks to maintain fullness.
Yes — when applied by our trained artists using the correct length and weight, your natural lashes remain healthy.
Please do! Reference photos help us understand exactly the finish you love, and we will tailor it to your features and event.
Your Visit & Policies
We are at 5821 Temple City Blvd, Temple City, CA 91780. Convenient street and nearby lot parking is available; see our contact page for detailed directions.
We are open seven days a week with extended evening hours on Thursday and Friday. Exact hours are listed in our footer and on the contact page.
Please let us know of any allergies or sensitivities when booking. We carry gentle, low-ammonia and fragrance-conscious options and can perform patch tests.
We love little guests, and we also offer kids’ haircuts. For relaxing services we suggest arranging care so you can fully unwind, but well-supervised children are welcome.
Yes. Our stylists are experienced across straight, wavy, curly and coily textures, and we celebrate and specialise in natural hair.
We maintain rigorous sanitation standards, sterilise tools between clients, use fresh capes and towels, and keep the studio meticulously clean for your comfort and safety.